Privacy Policy

1. Data Controller

The data controller for the information you provide or that we collect is Klikt. **Contact:** Email: privacy@klikt.io Address: Nantes, 44000, France

2. Data We Collect

We collect information that you strictly provide to us or that is necessary for the service to function.

• Account Data: Email address, name, and password hash when you register.
• Event Data: Photos, videos, and event details you upload or configure.
• Usage Data: Information about how you use the service (logs, device type, browser) to improve performance.
• Biometric Data (AI Face Finding): If you enable AI Face Finding, we process facial geometries from photos solely to allow users to find themselves. This data is not used for training general AI models, is not shared with third parties for their own use, and is deleted when the event is deleted or upon request.

3. How We Use Your Data

We use your data for the following purposes:

• To provide and maintain our Service (hosting albums, generating QR codes).
• To notify you about changes to our Service or your account.
• To provide customer support.
• To gather analysis or valuable information so that we can improve our Service.
• To process payments (via our secure payment processors).

4. Third-Party Service Providers

We may share your data with the following third-party vendors strictly for service delivery:

• AWS / Vercel: For secure hosting and cloud infrastructure.
• Lemon Squeezy / Stripe: For secure payment processing. We do not store your credit card details.
• Email Provider (e.g., Resend/SendGrid): To send transactional emails.
• Analytics (e.g., PostHog/Google): To understand user behavior (anonymized where possible).

5. Your GDPR/CCPA Rights

Depending on your location, you have the following rights:

• Right to access the personal data we hold about you.
• Right to request correction of inaccurate data.
• Right to request deletion of your data ('Right to be forgotten').
• Right to receive a copy of your data in a structured format.
• Right to withdraw consent at any time.

6. Data Retention

We retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy. - **Account Data:** Kept until you delete your account. - **Event Photos:** Kept according to your plan limits (e.g., 30 days, 1 year) or until you delete the event. - **Backups:** Deleted within 30 days of data deletion request.

7. Children's Privacy

Our Service is not intended for use by children under the age of 13. We do not knowingly collect personal identifiable information from children under 13.

8. Cookies

We use essential cookies to keep you logged in and functional cookies to remember your preferences. You can instruct your browser to refuse all cookies, but some parts of our Service may not function properly.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us via email at privacy@klikt.io.